Netapp Maintenance & Support Services

Netapp Maintenance

Abtech’s Netapp maintenance model is designed to protect and support mission-critical Netapp storage hardware.  By providing support for Netapp hardware well beyond the manufacturer’s End-of-Life declaration, we help our customers extend the value of their equipment. We also offer Netapp post-warranty maintenance which avoids the increase in cost normally experienced when the OEM warranty expires. Abtech Technologies offers a complete range of Netapp hardware maintenance services.

We are able to provide substantial savings of 50-70% percent on Netapp product families and OEM models, such as: 

Netapp FAS     Netapp V series   IBM DS    IBM N series

 

Our Coverage

Abtech currently maintains systems for well over 500 clients throughout the country. Many have been Abtech clients for over 10 years, through many product lifecycles.  At each stage, they have called on Abtech’s engineers and consultants to provide technical input and recommendations. Often we design the solution, supply and implement the hardware and then provide support throughout its working life.  We have a strong Netapp support team at our main offices in San Diego and Los Angeles.  We also have field engineers based at strategic locations throughout the US, notably in Texas, Maryland, Delaware, Virginia, San Francisco and Connecticut.

 

Our team

Here are examples of the specialists we employ to support our customers:

  • Netapp System Architects and Consultants to plan and implement solutions
  • Local Netapp field engineers, many whom have been trained by the manufacturer
  • Level 2, 3 and 4 Netapp Support Engineers to troubleshoot more complex issues and support our field specialists.
  • Engineering groups focused on Enterprise and Small to Medium Business allowing us to focus on the unique needs of each type of client organization.
  • NOC and Helpdesk Engineers trained to provide remote assistance and troubleshooting

For the last 26 years, Abtech Technologies has been providing nationwide maintenance services on a wide variety of server and storage products. Our objective is to give you excellent service and generous discounts off the OEM List price.


Replace or Maintain your Hardware – Abtech can help with both

Abtech is unique in the industry in that we not only provide hardware maintenance services for a wide range of platforms, but also have established reseller relationships with the likes of Dell, EMC and IBM.  This enables us to give our customers a balanced viewpoint. In some cases it is more cost effective to put a system or storage array on Abtech post-warranty support.  In other cases, we may offer better value by replacing the equipment with completely new and up to date hardware.  Customers have the option to lease or purchase depending on their budget situation.